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Contact Information and Policies

Shelton's Guitars has been in business since 2005. We offer fair, no haggle prices on great vintage and used instruments. Always fair prices and great service!

If you are emailing with a "How much is my guitar worth?" or "How much did you sell the such-and-such for?" type question, appraisals are $50 USD. You can purchase an online appraisal/price research request from us via Paypal by clicking HERE.

If you are interested in purchasing any item on this site, please email us at sales@sheltonsguitars.com to confirm availability. PRICES ARE FIRM!

Shipping is a flat $60.00 per guitar anywhere in the continental USA. Shelton's Guitars ships via UPS and uses top quality boxes and packing materials. Shipping outside the continental USA will be calculated based on location. Shelton's Guitars ships outside the USA at at our own discretion. Not all items ship outside the continental USA. All shipments are insured for full value and include online tracking. Rest assured, your guitar will arrive safe and sound.

Shelton's Guitars accepts Paypal, bank transfers, and US Postal money orders from customers in the USA. If you are paying with Paypal, you must have a CONFIRMED ship to address. Personal and certified checks are not accepted. Sorry, Shelton's guitars does not accept Paypal or checks from outside the USA.

Shelton's Guitars encourages TRADE INS! We offer great trade in values for your used and vintage instrument. We will buy your guitar too! Easy, no hassle fair prices. Contact us at sales@sheltonsguitars.com if you have an instrument you are interested in trading or selling!

To make sure you are 100% satisfied with your purchase, Shelton's Guitars offers a 24 hour approval period. Your purchase can be returned for a refund minus the cost of shipping both ways and other applicable fees when you follow the requirements below. If you are unhappy with your purchase, contact Shelton's Guitars at sales@sheltonsguitars.com within 24 hours of receipt. Shelton's Guitars will issue a Return Authorization Number (RMA#) for your purchase. The item must be sent back via UPS Ground, fully insured, adult signature required with the RMA # clearly written on the outside of the box. A tracking number must be received by Shelton's Guitars within 24 hours of issuing an RMA in order to qualify for the return. The item must be in the exact same condition as sent to qualify for a return. Items without an RMA # will not qualify for a return. Shelton's Guitars will not be responsible for shipping damage on items returned to us. A 15% restocking fee will be applied to all returns. A 15% restocking fee will be applied to all returns. A 15% restock fee as well as all shipping costs will be applied to all refunds for refused or undelivered shipments. There will be no returns or approval period on consignments, discounted or sale items.


 
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